Welcome to Technical Services

Welcome to Technical Services

Installation  |  Training  |  Support

How can we help?

Our team of technicians and scientists are ready to help. We will happily answer your questions about software, hardware and science.

Select an option below that best fits your needs.

Support hours are Monday - Friday, 9:00am - 5:00pm Eastern U.S. time. Excluding holidays.

Microsoft is ending support for Windows 7 in January 2020

 

If you are considering updating to Windows 10, most systems can do an in-place upgrade without issue.  

Please see this bulletin, and contact us before you upgrade.

 

 

Open Support Case - Online

Conveniently open a support case anytime. We will respond promptly during business hours. If you submit a request outside of business hours, we will connect with you the next business day.

 

Open Support Case

Remote Screen Sharing

Remotely share your desktop to quickly diagnose and correct problems. We recommend scheduling an appointment in advance.

NOTE: If a specialist is not available after 4 attempts, we are all helping other customers. Please select Open Support Case-Online.

Start Screen Sharing

Chat

Have a quick question? Chat with one of our specialists.

NOTE: If a specialist is not available after 4 attempts, we are all helping other customers. Please select Open Support Case-Online.

Start Chat

Call

Call +1 (802) 288-9290. Monday - Friday, 9:00am - 5:00pm Eastern U.S. time. Excluding holidays.